Mission for Families

Early intervention for families through advocacy, education and guidance, and supporting families to better manage their own circumstances.

How The Mission helps families
People enrolled on Mission for Families (MFF) tend to be young sole parents, with children aged from 0–16 years old. Circumstances vary hugely but many have poor living conditions, abusive or unsettled spousal relationships, and little local family support.

The programme provides early intervention and support for these families throughout the Greater Wellington region through household assistance, advocacy, guidance, social work, and parenting and life-skills. Typically a family will come to us either through another agency or self-referral.

What happens at Mission for Families
After assessing their circumstances, key problems and potential solutions, one of our social workers will begin working regularly with them – often in the client’s own home. In the short-term we help families get by day-to-day – providing food parcels, general household items and furniture (especially for babies), and helping them find suitable accommodation as needed. We have developed strong working relationships with external agencies, and can advocate for our clients in situations they may find difficult, for example in working with government agencies and other organisations.

To achieve enduring change, MFF equips clients by providing education through our internal services including Mission for Independence’s Budgeting Advice service. We also collaborate with several external social agencies and networks, such as the Strengthening Families process.

Looking forward
As families are empowered and become more confident, our support and contact with them slowly winds down. Although they may still have further work to do, the knowledge and resources clients gain through their journey with us gives them the strength and opportunity they need to achieve a life they couldn’t have imagined before.

During 2015-16
• 173 families were supported by our MFF social workers – 63% lived in the Hutt Valley, and 37% in Wellington and Porirua.

• Staff made 1,245 face-to-face visits to families in their homes, and 1,097 contacts via phone or email.

• Staff made 249 visits, and 470 contacts via phone or email, to external organisations to support or advocate for families.

• 346 children were supported by MFF.

• 57 families no longer needed MFF support, and became independent after they successfully completed the objectives in their personal plans.

This service is free to people living in the Greater Wellington region. For more information please contact:

Olivia Lange
Community Programmes Manager
Phone: 04 245 0829

You can download a Mission for Families referral form from the sidebar to the right.