About Us

Our Vision

To be an outstanding provider of services, founded on Christian care and compassion, for people in the Greater Wellington region who are at risk or struggling to achieve quality of life.

Our Values

We respect people
We are sensitive to diversity
We are inclusive
We are accepting
We are good stewards of our resources
We provide hope and empowerment
We value and develop our staff
We are committed to being here for the long term

The Wellington City Mission is a key provider of social services within the Greater Wellington region, caring for people right across the age spectrum.  Mission staff work with clients in every age group, from young families with new babies to elderly people in their nineties.  Mission programmes are designed to meet needs that are not being addressed or adequately met by other social service providers, helping those most in need or at risk. 

The Mission, like many other charities, continues to experience increased demand for help, as the population ages, as families continue to fragment and as young people face increased pressures of rapid technological and social change.

The Wellington City Mission has been organised into four main programmes and, within each of these, we employ specialised and qualified professionals so we can achieve high quality service delivery and the best possible outcomes for clients.  The Mission has 140 full-time, part-time and casual employees on our payroll.

In all four community service programmes; Mission for Families, Mission for Youth, Mission for Independence and Mission for Seniors, we aim to guide people towards self-reliance with dignity.  Acting as advocate, educator, counsellor and social worker, Mission staff work towards restoring clients' self respect and confidence, and arrange adequate training and education to help them off dependency and into independent living.

To name a few achievements, over the last financial year, The Wellington City Mission managed  14,129 financial transactions on behalf of budget service users, gave out 3,872 food parcels, distributed 157,162 Ezee Meals nationwide, conducted 2,704 face-to-face meetings with our elderly clients, and distributed 1,034 Christmas food parcels to Mission clients and other social services in the Wellington area.  Our Mission for Youth programme made 116 face-to-face contacts with parents and caregivers, and students completed 504 NCEA credits.  We also served 18,340 meals in our Newtown Drop-in Centre.  Speaking of which, volunteers in both the Drop-in Centre and Foodbank contributed 4,498 hours assistance, proving yet again the dedication and resilience of The Mission's volunteer network.  Our Mission for Families social workers visited families in their home on 1,491 occasions, making an additional 1,276 contacts through phone, email and text.  Mission for Independence budget advisors held 2,189 budgeting meetings and education sessions, visits and calls with clients, and 429 contacts with creditors on their behalf.  In our Drop-in Centre, we tackled 59 accommodation issues, 77 entitlement issues, 65 health and disability issues and 24 violence and abuse issues with or on behalf of clients.  We also held 528 interviews with Foodbank service users to determine their situation and level of need.

Mission funding is reliant on the continuing good will of Wellingtonians.  There is some Government funding towards the care of the elderly and, through contractual work within our Mission for Youth and Mission for Independence programmes.  To meet the balance of the $3 million required to fund The Mission's programmes each year, we require the financial support of fellow Wellingtonians to operate our services.  If you wish to support The Mission, please look at the various options on our Help Us page.

For more information about our programmes please click here.