Property & Clothing

New clients are encouraged to bring items or personal property that will make their area homely.  All rooms can accommodate a radio, TV, table and chair.  Personal property and requirements such as glasses and hearing aides should be labelled and receipted by the unit staff.  While we do not encourage clients to keep jewellery, money and other valuables, the staff undertake to take all possible care of these.  A safe is available for valuables on a short-term basis.  There is a banking system available for small amounts of money and clients are able to draw this on request.

To assist with determining what clothing to bring into the facility, a property list is available.  If this is completed before admission it will contribute to making admission as easy as possible.  When a client is admitted to Kemp Home & Hospital, we undertake to be as careful as possible with personal clothing and property.  To enable us to do this we request that all staff are informed of all clothing/belongings brought into, or removed from the facility.

A full laundry service is provided by the Kemp Hospital laundry.  All linen is supplied for clients and personal laundry is done on the premises.  The services are included in accommodation costs, and all possible care is taken to keep clothes in good condition.

Each client admitted under the Ministry of Social Development scheme receives $32.69 per week for incidental expenses.  This money is accounted for by the receptionist at the front desk and may be drawn at any time by the client or his/her designated representative.  If family or friends undertake shopping for a client the money can be reimbursed on the presentation of a receipt.  For those who are paying privately it is suggested a similar amount be lodged with the receptionist for the client's use.

Staff at Kemp Home & Hospital wish to make client's admission to, and stay at, Kemp Home & Hospital as pleasant and supportive as possible for clients of all cultures and ethnic groups.  Support from staff of many cultures is available to assist clients and families in whatever way possible upon admission to the complex, or at any time during a person's stay.

There are people on staff who are fluent in most Pacific Island languages and several Asian languages.

Clients and families of other cultures are encouraged to make known any specific requests or to consider the introduction of an appropriate cultural group.  The Nurse Manager is available and would welcome any opportunity to discuss this.