Service Standards

Kemp Home & Hospital is required to maintain a variety of standards set by the Ministry of Health, Central Health and Mission Residential Care itself.

Guiding the Mission Residential Care standards are our Mission Statement and Philosophy of Care.

Mission Statement:

The staff at Kemp Hospital undertake to provide a professional and caring environment with opportunities for elders to live a dignified and fulfilling daily life.

Philosophy of Care:

We believe:

In the individuality of all those in our care and their right to make informed choices through our interaction with them and their families. 

In creating a pleasant living environment with professional care and the encouragement of activity, both mental and physical, to maintain the client's optimum quality of life.

The staff are committed to providing a high quality of care and service in a comfortable, homely environment. To this end, we have a Quality Plan and provide ongoing education for staff.  We encourage clients and families to have as much input into in the design and delivery of an individual's care, lifestyle and activities plan as possible.

The Client Services Committee, to which all clients and their families are invited, meets every three months.